Mphasis Limited is an Indian multinational company. It was founded in 1998. The company is located in Bangalore, Karnataka, India. The company has its presence in America, Asia Pacific, Africa, Europe and Oceania. Mphasis uses next-generation technology and helps enterprises to transform their businesses globally.
Services Provided- The major services provided by Mphasis include Application Service, Blockchain, Business Process Services, Cognitive, Cyber Security, DevOps, Digital, Enterprise Automation, Experience Design, Governance risk and compliance, Infrastructure Services, Modernization, Next Gen Data, Next Gen IT Operations, Product Engineering, XAAP and Cloud.
Industry Served
Banking and Capital Markets- Mphasis helps asset management organizations to transform digitally and successfully meet the market challenges. In case of Corporate banking the corporate clients prefer simpler structures and higher levels of transparency. So Mphasis has shaped these banks digitally in such a way so that they can meet the challenges in future. In case for Investment Banking, Mphasis facilitates the bank with external interfaces like client service, research, advisory. In case of Mortgage industry, Mphasis Digital Risk, deliver differentiated applied technology solutions and services. Mphasis provides digital innovation, operational optimization, and a best-in-class fintech ecosystem to create customer experiences for Retail banking sector. For Wealth Management, Mphasis helps them to cope with the changing scenario through digital intervention.
Insurance- Mphasis implemented digital technology for insurance sector. It has built a technology driven marketplace for Life Annuity, Property and causality and Specialty Insurance. The customers can book and submit their claims digitally with technological innovation.
HI-Tech- Mphasis has helped the Hi Tech industries in services and solutions, it developed leveraging cutting-edge technologies, rapid product innovation, and operational excellence.
Healthcare & Life Science- Post COVID-19 the healthcare industry has also moved digitally. Mphasis supports the healthcare industry to improve and transform patient and provider services by enabling innovative and customized healthcare plans & policies, digital health, improve cost and data access for care delivery optimization. The data analytics provide on-demand, personalized connected experiences across the payers and provider segment.
Payments-Mphasis is improving the payment value chain system with the use of cloud-native, cognitive-first solutions that embed agility, intelligence, scale and resilience. It is also emphasizing on ALTA to make payments and transfer financial values.
Hospitality- Mphasis has partnered with hospitality enterprises to transform their IT infrastructure, guest reservation systems and platforms, and back-office processes.
Travel & Transportation- The travel and transportation industry has improved through Cognitive Quality Assurance. Cloud Ready technology has been implemented to built solution and generate revenues. to help airlines to capture revenue Communications-Communication is simplified with a Front2BackTM approach.
Energy & Utility-Mphasis has transformed this sector through IOT, digital transformation and innovation.
Logistics-Mphasis implemented solutions and services for logistic sector for better management of supply chains. This has helped to improve the operational facility and increase customer satisfaction.
Manufacturing- Mphasis has implemented technology in manufacturing sector for consistent delivery of high quality of products.
Oil & Gas- The Oil and Gas industry has adopted next-generation technology on core pieces of the business, from exploration to production. Mphasis has contributed immensely for transforming exploration to production digitally.
Public Sector- Mphasis has helped the public sector organizations in innovation and adoption of digital technologies to achieve transformed outcomes, smart efficiencies, and superior citizen experiences.
Key Financial Highlights (INR Million)
| 30th June 2022 | 30th June 2021 | |
| Gross Revenues | 33,909 | 26,749 |
| Net Revenues | 34,112 | 26,908 |
| Gross profit | 9,605 | 7,166 |
| Operating Profit | 4,973 | 4,270 |
| Net profit | 4,019 | 3,397 |
Gross Revenue increased by 4.5% QoQ and 26.8% YoY to INR 33.9 billion. It increased 2.0% QoQ and 22.1% YoY in Constant Currency basis. Direct revenue grew 5.0% QoQ and 33.3% YoY to INR 31.7 billion. It grew 2.4% QoQ and 28.3% YoY in Constant Currency basis. Net profit increased by 2.5% QoQ and 18.3% YoY to INR 4,019 million. EPS grew 2.4% QoQ and 17.8% YoY to INR 21.4. Gross profit increased by 4.6% QoQ and 34.0% YoY to INR 9,605 million in Q1 FY23. Gross margin improved by 20 bps QoQ and 160 bps YoY to 28.2% in Q1 FY23. Operating profit improved by 4.7% QoQ and 21.9% YoY to INR 5,204 million. Operating Margin improved by 10 bps QoQ and declined 60 bps YoY to 15.3% in Q1 FY23.Cash and cash equivalents increased by `INR 3,294 million during the quarter to INR`31,106 million.
Strategic Partnership/ Alliance- Mphasis has entered in a strategic partnership for transforming the contact centers across US, UK, Romania, China, and India. This would help to optimize the cost of operation. It has also entered in partnership with a leading financial services firm to transform their indexing and analytics offerings into an integrated go-to market technology platform. A leading IT solutions provider has entered in a deal with Mphasis to provide next gen capabilities to improve velocity of app development.
Future for IT Industry– The Indian IT and consulting industry is expected to reach US$ 100 billion by 2025. The companies are constantly investing internationally to expand global footprint and enhance their global delivery centres. It is also expected that since there is a huge demand for AI the market is expected to reach US$7 billion by 2030.
IT Industry is the backbone of the Indian Economy. Today we cannot think of any industry without IT. It has helped to grab the international market and this would improve the socio-economic status of Indians. To develop this IT sector the government has taken several measures. It has set up Software Technology Parks (STP), Export Oriented Units (EOU), Special Economic Zones (SEZ) and foreign direct investment (FDI).Though COVID-19 has impacted the economy as a whole, the IT industry introduced the concept of digitization which helps to expand the demand in the digital economy. It successfully integrated fifth-generation (5G) communication technology, artificial intelligence, Big Data analytics, cloud computing and the Internet of Things (IoT).
Strength, Weakness, Opportunity & Threats
Strength- Mphasis has a wide geographic presence which helps in serving the customers efficiently and to manage competitive challenges in Software & Programming industry. It offers services to different customer segments. It has a brand reputation in the IT Industry. Though economic turbulence is prevailing still the company has earned a good revenue down the line. It has continuously focused on product innovation and diversification to serve its customers better.
Weakness-The Company has to concentrate more on technological changes to survive in the market. Inflation rate affecting the market stability. It does not have any platform model for its end users.
Opportunity-The company has wide array of products. Alliance with local players can also provide opportunities of growth for Mphasis in international markets.
Threat- The attrition of employees is a major concern for this industry. The US and China trade war, Brexit impacting European Union, and overall instability in the Middle East can impact Mphasis’ business both in local market and in international market. The major competitors of Mphasis include Accenture (US), Wipro Limited, Mindtree and Infosys which is also a big threat for this company.
Achievements- Mphasis has been awarded by Gold Stevie the ‘Most Exemplary Employer’ under the COVID-19 Response category by The 2022 American Business Awards. It has been recognized as ‘The Employer of the Future’ in 2022 by Fortune India-Work Universe Annual Employers of the Future Study. It has achieved ‘Preferred Solution Partner’ status in the Azure Quantum Network, Quantum assessment, consultancy, and solution development services on the Azure marketplace. It has been selected by VMware’s Tanzu Partner Advisory Council (TPAC) to define and build Tanzu’s product roadmap. Gartner has also recognized Mphasis in ‘Cool Vendors in Quantum Computing’ report.