Urban Company Limited (NSE: URBANCO), India’s leading home services platform, announced its financial results for the quarter ended December 31, 2025 (Q3 FY26). The business delivered healthy, broad-based growth in Q3 FY26, with NTV up 36% YoY (Ex KSA) to INR1,081 crore and revenue from operations up 42% YoY to INR383 crore.
Q3 FY26 Financial Highlights
Consolidated Results Quarter ended Dec 31, 2025.
Revenue from operations: INR382.7 crore, a 33% year-on-year increase from the same quarter last year.
Net result: Loss of INR21.3 crores in Q3 FY26, versus a net profit of INR231.8 crores in Q3 FY25.
Adjusted EBITDA: The company continued to report negative adjusted EBITDA for the quarter, with losses on new vertical investments (e.g., InstaHelp) contributing to this. According to filings, adjusted EBITDA loss was in the INR15 crore to INR17 crore range and a larger contribution from specific segments (e.g., InstaHelp loss INR61 crore).
Net Transaction Value (NTV): Urban Company reported NTV of about ₹1,081 crore for the quarter, a key platform metric representing total value of services booked via the marketplace.
Context
This Q3 performance marks a return to quarterly losses after the company had reported broader annual profitability in FY25 driven by one-time tax benefits and strong growth. Urban Company continues investing in growth initiatives like Insta Help and new segments, which are impacting near-term margins and profitability.
What Management Highlighted or Communicated
Growth Momentum Across Segments
Management emphasized healthy topline growth with Net Transaction Value (NTV) and revenue up strongly year-on-year, driven by core home services as well as international markets (e.g., UAE and Singapore). Urban Company highlighted expanding customer adoption and increased activity across categories.
Strategic Investments & Profitability Outlook
A major theme in commentary and shareholder letters this quarter was ongoing investment in new high-frequency verticals, particularly InstaHelp, which saw rapid order growth and contributed meaningfully to NTV but continued to drag on profitability.
The company reiterated that Adjusted EBITDA losses were expected in the near term due to upfront investments in scaling these categories, even as the core “India Consumer Services” business excluding InstaHelp delivered healthier margins and profitability.
International Performance
Urban Company noted strong international growth, with NTV increasing significantly in markets like UAE and Singapore, supporting the narrative of a broadening footprint beyond India’s home services segment.
Partner & Workforce Focus
Management also called out improvement in partner economics, including higher average earnings for service professionals in India Consumer Services, which signals attention on quality of service and partner retention.
Cash Position & Runway
In its shareholder letter, the company pointed to a healthy cash balance going into the quarter INR2,095 crore, which provides runway for continued investments while managing core profitability.
Investor Takeaway
Urban Company is growing fast but investing ahead of profits: the core home-services marketplace is healthy and improving, while near-term losses are driven by deliberate bets on new verticals, making this a long-term growth story with short-term earnings volatility.