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SBI LIFE INSURANCE CO LTD (SBILIFE) Q4 2026 Earnings Call Transcript

SBI LIFE INSURANCE CO LTD (NSE: SBILIFE) Q4 2026 Earnings Call dated Apr. 22, 2026

Corporate Participants:

Amit JhingranManaging Director & Chief Executive Officer

Pritesh ChaubePresident & Appointed Actuary

Unidentified Speaker

Analysts:

Avinash SinghAnalyst

Supratim DuttaAnalyst

Shreya ShivaniAnalyst

Prayesh JainAnalyst

Madhukar LadhaAnalyst

Sanketh GodhaAnalyst

Shobit SharmaAnalyst

Dipanjan GhoshAnalyst

Neeraj ToshniwalAnalyst

Nidhesh JainAnalyst

Harshal MehtaAnalyst

Samant SinghAnalyst

Unidentified Participant

Presentation:

Operator

Ladies and gentlemen, good day, and welcome to the SBI Life Insurance Company Limited Q4 FY26 Earnings Conference Call. [Operator Instructions] Please note that this conference is being recorded.

I now hand the conference over to Mr. Amit Jhingran, Managing Director and CEO, SBI Life, for his opening remarks. Thank you, and over to you, sir.

Amit JhingranManaging Director & Chief Executive Officer

Good afternoon, everyone. It is a pleasure to welcome you all for the results update call of SBI Life Insurance for the year ended March 31, 2026. We appreciate and thank you for your valuable time and efforts in analyzing the results and participating in the earnings call. Updates on our financial results are available on our website as well as on the websites of both the stock exchanges.

Along with me, Mr. Sangramjit Sarangi, President and CFO; Shri Santosh Chacko, President, Business Strategy; Shri Subhendu Bal, President and Chief Risk Officer; Shri Prithesh Chaubey, President and Appointed Actuary; and Ms. Smita Verma, Senior Vice President, Finance and Investor Relations are present here.

SBI Life delivered a strong performance during the year, demonstrating resilience in a dynamic operating environment. This was supported by a balanced approach to both product and distribution mix. The company maintained an optimal blend of protection and savings products aligned with the evolving customer needs, while leveraging a well-diversified multichannel distribution strategy, spanning bancassurance, agency, and digital platforms.

This enabled consistent and broad-based growth across segments. The year marked a significant phase for the life insurance industry, driven by key regulatory developments including GST exemptions, measures supporting long-term sectoral growth, and the regulator’s announcement on transition to the Indian Accounting Standards framework, aimed at enhancing transparency and quality of financial information.

The company has adopted a phased and well-governed approach to Ind-AS transition and proposes to seek regulatory forbearance for an adoption from April 1, 2027 with comprehensive preparatory measures already initiated.

Looking ahead, the company remains confident in the long-term growth potential of the life insurance sector in India and its ability to navigate the evolving landscape with continued focus on profitable and sustainable growth.

Now let me give you some key highlights for the year ended 31st March 2026. New business premium stands at INR425.5 billion, with a growth of 20% and private market share of 21.4%. Individual-rated new business premium stands at INR219 billion, with a growth of 13% and private market share of 22.9%.

Gross written premium stands at INR1,012.9 billion with a growth of 19%. Profit after tax for the current year grew by 2% standing at INR24.7 billion as compared to the previous year. Value of new business stands at INR66.7 billion, with a growth of 12%. VONB margin stands at 27.5% for the year ended March 31, 2026.

Indian Embedded Value for the company as on March 31, 2026 stands at INR807.9 billion. Our assets under management stands at INR4.9 trillion, with a growth of 9% over last year. Solvency ratio of 1.90 as against the regulatory requirement of 1.50.

We will now update you on each of the key parameters in detail. Let me start with the premium. Individual-rated premium stands at INR219 billion, with a year-on-year growth of 13%, while retaining our leadership position with a 22.9% private market share and 16.5% total market share. It grew by 12.9% three-year CAGR outperforming the industry average of 8.5%. Total new business premium is INR425.5 billion, with private market share standing at 21.4% and total market share standing at 9.3%.

Group new business premium stands at INR127.7 billion, with a contribution of 30% in new business premium and year-on-year growth of 39%. Renewal premium grew by 19% to INR587.3 billion, which accounts for 58% of the gross written premium. To sum up, gross written premium stands at INR1,012.9 billion with a growth of 19% over corresponding previous year.

Annualized Premium Equivalent, APE, stands at INR242.7 billion, registering a growth of 13%. Out of this, individual APE stands at INR221.1 billion with a growth of 13%. During the year, a total of 22.2 lakh new policies were sold covering 22.7 million lives. The growth in sum assured reflects strong consumer confidence and increasing awareness of financial protection. Individual and group new business sum assured grew by 61% and 34%, respectively, year-on-year, while rider sum assured continued to expand, now accounting for 31% of individual sum assured.

The company continues to advance its product diversification strategy through focused and well-sequenced initiatives. During the year, product launches were aligned to key customer needs across child plans, protection solutions, and the non-par guaranteed segment, resulting in encouraging traction.

For the year ended March 2026, guaranteed non-par savings have garnered business of INR42.7 billion, with a contribution of 19% on individual APE basis. ULIP stands at INR144.2 billion, contributing 65% vis-a-vis 70% last year. Protection business contributes 9% of APE and stands at INR22.4 billion. We continue to maintain a strong focus on protection business which remains a key pillar of our growth strategy.

The protection segment recorded a year-on-year growth of 10% on APE basis. Individual protection APE is at INR10.3 billion, with a growth of 24% as compared to the previous year ended March 2025. It is noteworthy that the pure protection category saw strong growth of 122% on an individual APE basis, reflecting rising awareness and demand for comprehensive financial protection, while the individual sum assured in the protection segment grew by 62%. Group protection APE stands at INR12.1 billion.

Credit Life APE has grown by 14% and stands at INR2.9 billion. Individual APE for participating products stands at INR17.3 billion, with an exceptional growth of 133% Y-o-Y. Also, par segment sum assured has shown strong growth of 166%. Retirement plans assist customers in building a substantial corpus of funds to maintain the desired lifestyle and manage expenses in their golden years. Total annuity and pension new business underwritten by the company is INR86.5 billion.

Moving to update on our distribution partners. With strength of more than 59,000 CIFs, the bancassurance business of SBI and RRBs contributes 60% of the total APE business. On an individual APE basis, it stands at INR141.2 billion, reflecting growth of 11%. SBI branch productivity on individual APE stands — on individual APE terms stands at INR6.0 million for the year, registering a growth of 10%.

As on 31st March 2026, agency individual APE stood at INR68.6 billion, growing 15% with agent productivity at INR2.6 lakhs. The channel witnessed a shift in product mix. Non-ULIP share increased from 34% to 39% for FY26, supported by robust 76% growth in agency individual sum assured. The company added more than 120,000 agents on a gross basis. We opened 120 new branches this year. This expansion is aligned with our vision to create infrastructure that supports the long-term development of our agency channel.

The other channels — direct corporate agents, other bank brokers, online and web aggregators — grew by 22% and contribute 11% of total APE. Banks other than SBI Group are also growing at 22% on total APE basis. We are investing in building our online business channel. For the current year, this channel has grown by 47% on APE basis.

Moving to updates on profitability. Our financial performance reflects the impact of GST and the revised Labor Law. Taking these factors into account, the company’s profit after tax for the year ended 31st March 2026 stands at INR24.7 billion. Excluding this impact, profit after tax for the year ended 31st March 2026 would have stood at INR31.2 billion, with a growth of 29%.

Our solvency ratio remains strong at 1.90 as against regulatory requirement of 1.50. Value of new business stands at INR66.7 billion, reflecting 12% growth, driven by both volume growth and favorable shift in product mix. Despite the impact of GST, we have sustained a healthy margin of 27.5% for the year ended 31st March 2026.

Excluding GST impact, VONB would have been INR70.3 billion, representing 18% growth with a VONB margin of 29% and improvement of 150 basis points. Embedded value for the company as on March 31, 2026 stands at INR807.9 billion, with a growth of 15% over previous year. Excluding the one-time impact, EV stands at INR813.6 billion with a growth of 16%. Return on embedded value stands at 19.7%, with embedded value operating profit standing at INR138.6 billion.

Coming to operational efficiencies, our opex ratio stands at 6.1% and total cost ratio stands at 10.6% for the year ended March 31, 2026, as compared to 5.3% and 9.7%, respectively, for the year ended March 31, 2025. With respect to persistency of individual regular premium, 13th and 49th month persistency stand at 87.9% and 69.1%, showing an improvement of 53 and 107 basis points, respectively.

As mentioned in my opening remarks, assets under management stand at INR4.9 trillion as at March 31, having growth at 9%. Death claim settlement ratio stands at 99.4% for the year ended March 31, 2026. Our mis-selling ratio stands at 0.02%, which is one of the lowest in the private industry, and this is achieved through our consistent approach adopted at the company to ensure right selling to the customers.

Digitalization is transforming the life insurance industry, enabling us to deliver enhanced services and a more seamless experience to our customers. As we embrace the digital transformation, we remain committed to innovation and excellence, ensuring that we stay ahead in an increasingly competitive landscape.

The company continues efficient usage of technology for simplification of processes, with 99.7% of the individual proposals being submitted digitally, 57% of the individual policies are processed through automated underwriting.

In conclusion, by embedding resilience and continuous improvement at the core of our culture and by strategically strengthening our key channels, we are well positioned for sustained growth. Our unwavering commitment to delivering exceptional customer service not only deepens client relationships, but also enforces our reputation as a trusted and leading force in the market.

Thank you, all, and now we are happy to take any questions that you may have.

Questions and Answers:

Operator

Thank you very much. We will now begin the question-and-answer session. [Operator Instructions] Our first question comes from the line of Avinash Singh from Emkay Global. Please go ahead.

Avinash Singh

Yeah. Hi, good evening. Congratulations on a great set of numbers. Thanks a lot for the opportunity. A couple of questions. The first one, if I see persistency has done well across the cohort barring 61st month, where it has seen a drop. Likely, it would be coming out of some ULIP during the COVID time the policies sold and possibly that is the definition, but in that context, I wanted to know, is that operating agents and changes that are kind of a negative in the VNB walk, are they kind of leading to some bit of a reset in particular the exemptions, or there are other factors to — behind this marginal operating assumption changes? So, that’s one.

Second, again, if I look back how kind of a you have delivered over the last 10 years and you have presented in a slide. I mean, in terms of your APE market share or individual APE market share or embedded compounding, but if we again, we were to look back those 10 years and break it into five and five, possibly the first five, of course coming from a lower base had a very, very strong growth on all parameters including the kind of margin expansion and all.

Now, if we look back, now when the margin is more or less stable, but expansion part is difficult, and of course, the base of growth and everything in the picture, the growth is also going to be measured. In this backdrop, if I kind of I were to ask, I mean what would be your aspiration over the next five years? Again, I’m not coming up to quarterly volatility, but if I’m saying that, okay, what would be the number in terms of your retail APE growth or kind of where the VNB on margins are compounded for the next five years, what would you have to say? Okay, thanks.

Pritesh Chaube

On the first question to persistency, you are right that there is a persistency drop on account of the ULIP business done in the COVID period. So we know that. As far as assumption is concerned, we — as we always say that we keep this exceptional item separately and look into the long-term view. So, as we always keep mentioning that year end, we keep refining our assumptions looking to reflect the current experience.

So, there are some changes in the mortality, some on the persistency. We’ve also seen some improvement coming on account of the long-term protection for improvement of the persistency. So that does reflect in the VNB assumption. But in this, 50 basis points is not a significant point. So I will say that there’s no significant change in assumption. It’s a combination of all minor refinement across all the assumptions, including demographic as well as expenses and many parts.

Amit Jhingran

Coming to growth prospects, you are aware that the company’s three-year CAGR is at 12.9%, and last financial year, we have grown by 13.2%. Going forward also, we intend to maintain the growth rate at around 14%, which is — which has been our CAGR for last three to five years, and we will continue to maintain this kind of growth rate in coming year also.

Avinash Singh

Okay. Okay. Then lastly, if I can ask one more. I mean this far, of course, in your mix, it is still a smaller portion. But typically, you have been more like a ULIP protection and guaranteed non-par. What is, I mean, your kind of — your own intent or what is the demand factor that is kind of bringing this strong growth in par?

Amit Jhingran

The par product portfolio growth of this year has come on a lower base of the last year. Last year, we had just a couple of products. This year, we launched new products in the par category and we got very good customer response in this category. That has resulted in a very robust growth in the par segment in the current year.

We have been a company which had dominant sales of ULIPs in the past. But as you are aware, you have been attending these analyst meets for last couple of years, our focus has been to improve the product mix in favor of non-ULIP products also. And if you look at the product launches in last couple of years, we have very good product launches in all three — non-par segment, par segment, and also in the protection segment.

So, this is our effort to improve the profitability of the company also by having a healthy product mix. And we are happy that our strategy and our product launches are helping achieve this objective.

Avinash Singh

Thank you. Thank you.

Operator

Thank you. Our next question comes from the line of Supratim Datta from Jefferies. Please go ahead.

Supratim Dutta

Hi. Thanks a lot for the opportunity. Hello? Can you hear me?

Amit Jhingran

Can you please be louder?

Supratim Dutta

Yeah. Is this better?

Amit Jhingran

Yeah.

Supratim Dutta

Yeah. So, thanks a lot for the opportunity. My first question is on what are you seeing with respect to customer behavior over the last two months, given you have been typically a ULIP-heavy company, and last two months we have seen pretty significant volatility in the equity markets? Just wanted to understand how are customers reacting to that volatility, and how is that shaping ULIP demand and how in this environment, hence, looking into FY27, how are you thinking about the product mix and product strategy given you have a growth aspiration of 14% like you’ve highlighted? So, that’s the first question.

Second, again, like you rightly pointed out at the start that you have been looking at changing the product mix for the last two years in favor of non-par products. Just wanted to understand what is the share of protection now within SBI bank versus two years back, and what proportion of these policies overall in the SBI channel are being sourced through YONO. If you could give us some color there, that would be very helpful. Thank you.

Amit Jhingran

So, talking about the customer behavior in last couple of months there, you are aware the geopolitical events that are taking place. And that definitely is having some impact on the market, on the performance of the equity market also, and there are effects seen on the fixed income side also. But at the same time, if you look at the equity market, there are robust inflows into the mutual funds also, and overall, people, wherever they are seeing value, they are investing. That is what we have seen in the company.

Our growth in February and March has been decent enough, and we have been able to meet our guidance for the year despite these events. So, going forward also, we expect to continue to have good sales growth in the coming quarter and coming year as well, depending of course upon month-to-month variation. And we do not pay much attention to month-to-month and we like to keep our focus on our yearly goals and mid-term goals. So, that is regarding your first question.

Unidentified Speaker

SBI, our share is 4%, 4% of shares, full pure protection, Credit Life is over and above that. And broadly that number has been flat. But the mix had changed favorably from TROP to a higher proportion of pure protection. So, the premium numbers are not seen as a proportion. Obviously, absolute numbers have grown, but share has remained broadly constant. But sum assured, we have seen significantly higher growth in the SBI…

Amit Jhingran

Number of policies also.

Unidentified Speaker

Number of policies and sum assured also basically, because pure protection has significantly higher sum assured.

Supratim Dutta

Understood. And if I could ask one last question. So, on the ULIP side, are you selling the higher sum assured ULIPs as well, the 20 times, 30 times sum assured products, or is it you’re selling only the plain vanilla, 10 times cover products? If you could give us some clarity there.

Amit Jhingran

No, as of now, we do not have higher sum issued ULIPs.

Supratim Dutta

Okay. But do you plan to launch that this year?

Amit Jhingran

We will look at the opportunity and decide in due course.

Supratim Dutta

Got it. Thank you.

Operator

Thank you. Our next question comes from the line of Shreya Shivani from Nomura. Please go ahead.

Shreya Shivani

Yeah. Thank you for the opportunity. I had two questions. First is on the banca channel sales in the last quarter — in the fourth quarter, it’s actually degrown Y-o-Y. Is it to do with the fact that March may have been — March is — was a slower month for us? Was it coming from that or was there any other reason?

Second question is, there was a media interview by the Department of Financial Services Secretary where he, yet again, raised the topic of banks should be open architecture etc., etc. Do we have — is there anything you can share with us, because obviously, it’s a big part of our distribution mix? And also, what is our strategy on the distribution channel in case such a decision is finally taken by — or mandated by the government?

Amit Jhingran

First, talking about the Q4, there, you would have noticed that the entire insurance sector had a sluggish kind of Q4, and that may be related to various events taking place geopolitically across the globe. And our growth, coming to our growth in Q4, as I already said that instead of looking month-to-month and quarter-to-quarter growth, we like to focus on the annual numbers, and we are happy that we have been able to meet more or less our annual guidance of 13%. We have maintained our three-year CAGR slightly higher than that in fact.

And banca channel also has been able to meet our internal budget set for the year. Regarding your other query, I would like to emphasize that SBI Life is now a 25-year old company, and in this long journey, we have established various very robust systems and procedures, and we have seen various regulatory changes coming at different point of times. You will appreciate that the company has been able to navigate all these regulatory changes with ease, and we have been growing at a consistent rate. We are not aware about this particular topic as of now, but we are very sure that any regulatory changes we will be able to meet with robust response.

Shreya Shivani

Right. And sir, any just strategy on other channels, I know you’ve added a lot of agents and new branches, but on the other line item, what are the channels we would incrementally be focused on irrespective of what happens with the banca channel?

Amit Jhingran

So, agency channel for the last two years, we have been strengthening a lot, and in fact, the contribution of agency channel in our distribution mix has improved in last couple of years. In addition to the agency channel, where we are opening more number of branches, adding more agents, having better productivity, we are also focusing upon our emerging business channel. Although as of now, it is a small channel, but the growth rate and the investments being made in this channel particular channel are giving us good results. We will continue to invest in our direct channel on our website direct channel sales. And we are sure that this is also going to be a good formidable force in coming future.

Shreya Shivani

Got it. This is useful. Thank you and all the best.

Amit Jhingran

Thank you.

Operator

Thank you. Our next question comes from the line of Prayesh Jain from Motilal Oswal Financial Services. Please go ahead.

Prayesh Jain

Yeah. Hi, a few questions. Firstly, just extending the previous question, is there — has there been any communication from RBI in any form about open architecture or in form of offering more products at the bancassurance channel? Because the interview kind of stated that there has been some communication or request gone to the banks to adopt an open architecture.

Second is, if I look at your cost ratio, right, from FY24, your opex was at 4.9%, has gone up to 6.1%; total was 8.9%, has gone up to 10.6%. And within that main thing I think the product mix has — product mix shifts possibly to a certain extent. But also you’ve opened more branches and the agency channel has seen a very stronger growth. So, how do you see the cost ratios moving from here on whether there is any — do you think that you’ll be capped at 10.6%, or this ratio will kind of keep moving higher?

And thirdly, while you talk about a 14% kind of APE growth, what would be your thoughts on margins going ahead with respect VNB margins going ahead? And those would be my three questions. Thanks.

Amit Jhingran

So, RBI guidelines are draft guidelines in fact are in public domain for last couple of months and they are supposed to come in force from 1st of July. It does not talk of open architecture, and we do not have any additional information other than what is in the public domain.

As far as cost ratio is concerned, the impact on cost in this particular year, last financial year, is substantially coming from the GST impact, as I already talked in my opening remarks. The other factors regarding opening more number of branches, having higher IT spends for customer ease and the other processes, and spends on training our agency force and our CIF etc., those are the regions which have resulted in slightly higher cost ratios. But going forward, I think these things have already panned out, and other than strengthening IT, there is no other major expense planned in the near future.

Prayesh Jain

Sir, just that — extending that question, so GST is now kind of a — GST is not one-time, right? GST is going to be there for some time. It’s a permanent thing, right, unless we kind of really do some cost savings which will bring down our costs, right? So from that perspective, how do you see the cost ratio? And my last question was on VNB margin trajectory going ahead.

Amit Jhingran

So, that is what I said that now the GST is already in this cost of 10.8%, so that has already been built in. We do not see costs going higher on account of this particular thing. Prithesh, would you like to talk about the margin?

Pritesh Chaube

So, I think, the margin also, if you see, we have reflected the 27.5% margin-level difference, we already accounted for all the impact of GST. And last time also, we mentioned that we’re working to enhance the product mix and profile mix, and we are very sure that profile — enhancement in the profile mix will be able to absorb this impact of GST. So, even you see the VNB walk, closely, we have offset, so the better product mix and some benefit coming from the interest moment has able to offset this impact of GST. So, that’s the reason 27.5% we are reflecting into.

As MD sir also mentioned that we are — expenses are reflected and we are looking to better performance from current level with the growth of 14%. So, we expect that our margin will continue to be in a similar range that we maintain about 26% to 28% range that we’re seeing. And our endeavor is to report the margin above 27% kind of things.

Amit Jhingran

You will appreciate that despite the GST impact and other one-time impacts, we have been able to report VONB margin at the higher end of the range of 26% to 28% that we had set at the start of the financial year. So, we stuck to our range and we will continue to maintain that kind of margin in coming years also.

Prayesh Jain

Absolutely commendable, sir, there. But with all the costs, with all the one-time impacts in the margins in this year and now we moving more favorably to wanting to move our product mix more favorably, should we shift our guidance to 27% to 29% versus 26% to 28%?

Amit Jhingran

So, I think, we said 27% to 28% and we will stick to that.

Prayesh Jain

Got that. Thank you so much, sir.

Operator

Thank you. Our next question is from the line of Madhukar Ladha from JPMorgan. Please go ahead.

Madhukar Ladha

Hi, good evening. Congratulations on good numbers in a sort of difficult operating environment. So, first question, in the EV walk, we see a very strong, positive operating variance. If you can quantify how much is expenses, persistency, and mortality? And if we have such a strong positive variance, then why are we strengthening our assumptions in the VNB?

So, I wanted to get a better sense of why are we seeing this divergence in EV and then in VNB? And second, sir, our solvency is now at about 190%. We work at a 180% solvency. So, in terms of capital, what are your thoughts? Any additional need and how will you sort of bridge that gap if required? Yeah, those would be my two questions. Thanks.

Pritesh Chaube

First, on your question on the EV walk that we already mentioned that as a company, we — as we said, our assumption is always have the longer-term view and we ensure that it is sustainable in longer term. That always gives us a very parity variance. And if you see year-on-year, we keep reporting the parity variance by way of quality of businesses. And this is not coming because we are using different conservatives are put in assumption. This is because our quality of business is reflecting much better than what we look into.

So, if I say, most of the parity variance coming on account of the mortality, profit, and persistency and lesser on the expenses. So, that’s [indecipherable] If I link with the VNB strengthening, 0.2% is not a significant strengthening happening. And we appreciate that the products that we are currently looking in — selling in the new business and what has been reflected in our existing book both are significantly — slightly different. So it’s not exactly same.

So, it may not be fair to correlate the assumptions in the VNB with that of operating variance in EV generally reflective. So, there are maybe one or two product lines which we have tried to increase or promote. They’re minor refinements we did in the assumption for VNB. And that’s also I will say, it is very emerging trends. And as a company, we always look into and adopt this assumption. So that’s what you see in the VNB and EV.

Amit Jhingran

As far as solvency is concerned, you see the company is generating good cash accruals and strengthening its capital base through internal accruals only. We have not raised any fresh capital for strengthening our margin. And this is efficient use of capital that is resulting in a solvency of 1.90 against the regulatory requirement of 1.50.

Going forward, we are assessing the impact of the Ind-AS and RBC also that is being discussed at the regulator level for introduction in near future. So, we are keeping a very sharp eye and we will take appropriate calls at appropriate time.

Madhukar Ladha

Just one final follow-up. Can you split the economic variance between your debt and equity?

Pritesh Chaube

So, see our economic variance is more or less the sensitivity that we spend in EV. So, majorly, you see the equity fall, and so major share coming from the equity and other part is coming from the bond. So, if you total 3.66%, if you say around 2.15% is coming from the equity and balance is from the bond.

Madhukar Ladha

Understood. Understood, sir. Got it. All the best.

Pritesh Chaube

Thank you.

Operator

Thank you. Our next question is from the line of Sanketh Godha from Avendus Spark. Please go ahead.

Sanketh Godha

Yeah. Thank you for the opportunity. Sir, you said that our growth most likely will be in the range of 14%-odd for next few years. But if I look at your banca growth maybe for last three years, it has been stuck in that range of 9% to 11%-odd. So, just wanted to understand if the 14% growth has to be delivered then, then there should be heavy lifting of the growth from the other channels, either agency or other relationships. So, just wanted to understand if you want to give a color of the 14%, that 11% trend to continue in banca and it will be largely driven by the other channels in a way to drive the growth? That’s my first question, sir.

Amit Jhingran

So, as already being guided for last two years, we have been telling that we are strengthening our agency channel by opening more number of branches, by having more agents, by improving agency — agents’ productivity etc. So, the clear focus is on further strengthening the agency channel and tapping all the opportunities that are available in this particular channel. We already have a robust share of agency business in the industry and we want to further strengthen it.

We have also guided that in the distribution mix also, we would like to have greater share of agency channel, and that is all already taking place if you look at the distribution mix in last couple of years. So, this 14% will be an optimum mix of the agency growth and the banca growth.

Sanketh Godha

Sir, then, is it fair to say that the banca growth in that range of 10% to 11% is the realistic number going ahead for us?

Amit Jhingran

I mean, we do not divulge the different channels’ growth targets as such, but this is the kind of base that we have been growing in despite all these circumstances and all, and you can say that…

Sanketh Godha

Sir, the reason I’m asking this question is that if I assume the nominal GDP growth or inflation-led growth with the natural increase in the ticket size, that will be in the range of 8% to 10%. So, which means that a penetration in the banca channel largely being achieved, the growth in banca will be predominantly driven by the ticket size increase. That’s the reason I was asking that more realistic growth penetration being largely achieved, it’s more ticket size-led growth like 8% to 10% or 10% to 11% kind of a number.

Amit Jhingran

No, our focus is also on the protection side. So, I will not say that the growth is coming only from the ticket size increase. If you look at the number of policies also, the protection segment is growing where the ticket size is very small. And there also we are getting substantial number of policies that has resulted in good protection growth also. So, we do not look at from quarter-to-quarter and month-to-month number, but we set our annual targets and medium-term targets and go around doing business on those lines.

Unidentified Speaker

And Sanketh, our endeavor remains to further strengthen the penetration of customer base of bank. We are not saying we have saturated the customer base of bank.

Amit Jhingran

The opportunities are — yeah, opportunities are there, and we are tapping all the available opportunities in the best possible way.

Sanketh Godha

Understood, sir. And my second question is again on the margin. Sir, at the start of the year, you guided 26% to 28%. But at the start of the year, you did not have a GST impact. But if I negate the GST impact, you actually ended up reporting 29% instead of 27.5%, which means you under-guided probably on the margin. So, just wanted to understand, this 27% to 28% what you’re trying to guide now has an upside either because of the product mix or cost levers to play out in the next year.

Amit Jhingran

So, this is a matter of perception. You can say over-guided — under-guided or you can say overdelivered. This is a matter of perception only.

Sanketh Godha

Sir, the realistic margins maybe better than 28% is what I wanted to check rather than being little conservative in that sense, yeah.

Pritesh Chaube

It’s not about the conservativeness. You see the only reason to over — to deliver this margin despite the GST impact is, as a company, we are working on to improve the product mix, correct? That’s really able to — that’s the reason we are able to absorb — almost absorb the hit on the margin.

Why we’re giving the higher ranges is, as you said, with the higher base we are trying to grow with the 14%, and at the same time, we are also trying to achieve the better product mix. So, making a combination that product mix which give a better margin and hence better value as well as maintain that 14% growth is such a higher value is not a very easier task. And thus, the range what we give, it gives us some flexibility to play around, to maintain the good growth rate as well as maintain the margins. That’s the reason we are trying to do that. It’s not about that we are giving a prudent or conservative guidance.

Amit Jhingran

So, both growth and profitability, we keep a very sharp eye and we adjust accordingly.

Sanketh Godha

Understood, sir. And lastly, sir, two things. One is in protection, can you give your premium mix or APE mix broken — individual protection I mean to say — broken down into pure term and RWRP? And whether RWRP as a product have seen a natural lower demand because of the GST benefit which is available in pure term compared to RWRP. That’s one thing.

And second, last time in the call you said that you were working on regular pay deferred annuity plan. If you can give a bit of guidance or a color of how far you have come with the product, whether you are okay to launch that particular product in the current year or not?

Pritesh Chaube

So, we — our endeavor to launch this deferred annuity product in this quarter itself. So, we are aiming to go to — by June we should launch the deferred annuity. Otherwise, we’ll go to the next quarter.

Sanketh Godha

Understood, sir. And on the protection side, sir?

Pritesh Chaube

Protection side, the number we’ll give offline to you.

Sanketh Godha

Okay. Okay. Understood. Thank you, sir. That’s it from my side. Thank you.

Operator

Thank you. Our next question is from the line of Shobhit Sharma from HDFC Securities Limited. Please go ahead.

Shobit Sharma

Yeah. Hi, sir. Thanks for the opportunity, and congrats on a great set of numbers. Sir, my first question is on your agency channel. That channel has consistently grown year-on-year for last two, three years and have provided stability to your overall growth. So, what gives you the confidence? I understand you mentioned about the new agent additions and the new opening of the branches. So, can you give us some color around these agents who have been recruited? Are these from the industry or are these new to the insurance business?

And secondly, if you can give us some qualitative comments about the branches which have been opened in last two, three years. What is the business contributed by them? Or if you can give some color around the contribution of these newly-hired agents over the last two, three years?

Amit Jhingran

These are new to the insurance industry. There is no open architecture on the agency side. So, we have very robust system of hiring and training agents. And we are happy that the agent increase is also being equally met with the agent productivity. So, the good growth number is coming both from the side of increased number of agents as well as increased productivity.

So, as I already said that we want to tap the opportunities available on the agency side, we are happy that today, we have one of the strongest agency force in the market in the private industry and the largest player also. A substantial portion of the industry mobilization is coming through SBI Life. We’ll continue to focus on this particular channel and our training methods to our agents to further tap the opportunities that are available here.

Shobit Sharma

Sir, any number around the business contribution from the branches which you opened in the last two, three years or the contribution of agents whose vintage is less than three years?

Amit Jhingran

We do not disclose those kind of numbers. And you will appreciate that, of course, any branch which is newly opened, it takes some time to breakeven. But these branches are well on track. We are satisfied with the contribution that is coming through these branches.

Shobit Sharma

Okay, sir. The second question is on your NOP count. So, last three years, we have not seen the NOP count growing on the individual business side. We had seen very strong growth in Q3 on the NOP side, but in Q4 again, it has turned negative. So, when can we expect our growth to be led by NOP instead of the growth in the ticket sizes?

And last question is on the GST impact. So, I believe that the GST impact which we have seen during this year was actually a permanent — it was actually permanent in nature and we would have made changes in our actual assumptions. So, how should we think about the impact from next year onwards? Should we see a similar kind of impact of 1.5% on an overall margins, or it would be on a higher side because this year we had an impact for only the second half primarily?

Pritesh Chaube

So, see GST impact has already accounted for in the margin, the 27.5% is reflected. Only — and this is for the business done after 22nd September. So, maybe next another half year you’ll see some impact. But I think this is more or less similar level for the six months. Overall — and that we have adjusted and we are working to do the product mix profile so that offset that. So, that’s the reason we’re saying with the GST impact considering into reflecting our cost and all, we are able to deliver the margin that we’ve just given the guidance of 26% to 28% range.

So, there were no adverse impacts going to be reflecting on account of GST. So, that’s the part. Actual assumptions GST basically in absence of the input cost, we are absorbing the commission — GST payable on commissions of agents and distributors. So, that’s already reflected in that.

Shobit Sharma

Okay, sir. And on the annuity side?

Pritesh Chaube

I think NOP, we are giving on this thing and we are hoping that once we come with the deferred annuity product that also will help us to increase some of the NOP because we appreciate the single premium annuity most of the high ticket size. But when you come to the deferred regular pay annuity, I think ticket size will be much lower than single-premium and the more earning people will buy these things. So, we expect that will help us not only to grow the annuity business but also increase the number of annuity entitled by the policy business.

Shobit Sharma

So, you mean to say NOP for growth next year would be driven by the annuity products which we’ll be launching in this quarter or the next quarter?

Pritesh Chaube

No, we are not saying that. We are saying that will help us to increase overall annuity business. Not especially, that only will do that. I think we have the complete suit of the annuity. We have the deferred annuity and single-premium. We have deferred — we have the immediate annuity and where we have the NPS annuity and within the annuity we offer certain options.

Now, we are lagging only on the regular pay deferred annuity. So, by launching that annuity, we’ll have a complete suite of annuity products available to the customer and we expect that complete suite will help us to grow the — this line of business.

Amit Jhingran

I think the confusion is he’s talking about NOP, not only annuity. So overall NOP will also increase through other products and protection products will especially help in increasing the number of NOP.

Shobit Sharma

Okay. Got it. Thank you, and all the best.

Operator

Thank you. Our next question is from the line of Dipanjan Ghosh from Citi. Please go ahead.

Dipanjan Ghosh

Hi, good evening, sir. Sir, my first question on the VNB mix. Sir, I know that you don’t give the margins across channels, and every channel has a different product mix. But let’s say if you were to take FY26 for the last two years and assume a similar product mix, channel mix, cost structure, what would be the VNB contribution across some of these channels? Or some qualitative color in terms of divergence between APE mix and VNB mix across channels, at least qualitatively.

The second question is on the credit protect business. For FY26, the growth seems to be a little bit on the softer side. So, going into next year, just wanted to get some color on what are the attachment rates of SBI or what are the efforts that you’re really undertaking to grow this business, because it’s a relatively high-margin business, I would assume?

And finally, the third question is on the operating releases. Now, if I look at the last 10 years, ex of COVID, I mean, in almost all the years, you would have delivered a positive release. So just in terms of the assumptions that you have built in the back book transition to IFRS, and I understand you are taking the forbearance, but does this sort of robust risk management or prudent underwriting that would have done give you any sort of benefit relative to any other company which would have probably taken a differentiated strategy on these assumptions? And one question on the — data keeping question. If you can break the operating variance into mortality, persistency and expense and others.

Pritesh Chaube

So, I will start with the last question. I think as I had explained that most of the operating variance is coming on account of the mortality and persistency, and lesser is coming on the expenses. So, these are the things. Second, on your question to the channel-wise margin, I think we don’t disclose that and we don’t look into the specific — we don’t drive particularly the product mix with the particular channel.

We offer the product through all the channels. We pay the similar commission to the different channels and they do that, and that’s the reason we don’t disclose this and even don’t look into those — on the margin perspective for the which channel is driving this, because we look into the longer-term and company-level margin accretion on that.

Third question, if I remember correctly, your actual assumptions and parity variance, I think this that I mentioned earlier, the most of the operating parity variance over the years including the COVID periods reflect the two set of things. One is the quality of business the company is writing and the underwriting is one of the part. So, if you write a better quality of business, you expect the experience will be much better.

Secondly, you also look into how you see your sustainability in the longer term. So, when we set the assumption, we take a longer-term view, and each and every time we see that whenever we see the credible experience emerging and just mandate to review our assumption or modify, we give that.

So, even the last year we have capitalized quite a few — particularly for the persistency side, we capitalized some of the assumptions, and that’s the reason this year the persistency variance is slightly lower to that. And we will continue to do that. Our view is to report the numbers, our view is to not only the pricing and reporting as well, keep a longer-term sustainable view on that perspective. So, this is the third question.

I don’t want to comment how this will play out in IFRS 17 to us and how with the others in the market. We normally avoid comparing our performance versus others. But definitely if company is having the longer-term sustainable assumptions, that will have the better place and that will also reflect in IFRS regime as well.

Unidentified Speaker

And on the banca credit line, we think 14% is reasonable growth is faster than the bank’s loan growth. We have increased our attachment in home loans by substantial number.

Dipanjan Ghosh

Got it. Just one small follow-up. If I heard correctly, you mentioned that your persistency variance this year is little lower than last year. And I think last year, you were around INR2.5 billion to INR3 billion. So, that basically means that for this year you almost had like INR8 billion, INR9 billion of positive mortality variance. I mean, is that the right understanding?

Pritesh Chaube

No, no, I’m not saying that. What I try to tell you that each and every time, whenever we see the credible experience and continuous parity variance coming into, that will revise and do that. And when you revise, you will get certain gap under prospect, nothing else.

Dipanjan Ghosh

Got it. Thank you and all the best.

Unidentified Speaker

Yeah, thank you.

Operator

Thank you. [Operator Instructions] Our next question comes from the line of Neeraj Toshniwal from UBS. Please go ahead.

Neeraj Toshniwal

Yeah. Hi. Just a follow-up on the Credit Life. This quarter we see a big impact on the group credit. It’s largely coming from GTI. Is it the right understanding, or how is the Credit Life ending quarter-on-quarter and Y-o-Y this quarter?

Amit Jhingran

No, this quarter, the GTI business has come as compared to the Credit Life. So, that is the reason the quarter four growth in the group credit — group business has actually gone up.

Neeraj Toshniwal

Okay. And do we have numbers on how much is Credit Life and how much is group?

Amit Jhingran

No, quarterly, I don’t have number. We will give you separately.

Neeraj Toshniwal

Okay. And on the target mix, I think, we have been mentioning that we will be likely around 60:40, 60 ULIPs and 40 non-ULIPs. I think we’ve already kind of achieved that. The mix will largely remain stable in terms of ULIP and non-ULIP or it will toggle around between non-par and par, is the fair understanding, or we can further see you that may focus on price?

Unidentified Speaker

No, we are driving as already in the initial remarks, MD has commented that we are driving for a right product mix in the longer run perspective. So, today we are at 66:34. So depending upon the market, depending on the customer’s choice, we are offering the products across geographies. So, we will continue to drive the better productivity or a balanced product mix rather going forward. So, we will see how the experience will evolve. But yes, we are looking into the better product mix going forward.

Neeraj Toshniwal

Okay. I was coming from EV, but I think it’s already 59 ULIP and the rest coming from non-ULIP.

Unidentified Speaker

Yeah, IRP basis, it is 66.

Amit Jhingran

Yeah. I spoke about individual APE basis. So, you’re talking about APE.

Neeraj Toshniwal

Sure. That is 66:34.

Amit Jhingran

Yeah.

Neeraj Toshniwal

And on non-par savings, are you taking or not taking any changes in IRR to kind of like others have been recouping from of the GST impact. What is our strategy here? Because growth while everybody has seen a decline, our decline has been little moderate compared to peers. So any commentary here or strategy going forward?

Pritesh Chaube

So, I think, non-par, if I answered correctly your question on the non-par IRR perspective, so I think we continue looking to the interest rate moment and reprice the product. I think currently if you see, there are a lot of volatility in the yield curve, and this yield is not sustainable. This is holding up. But in the meantime we have launched new non-par products that replace our existing non-par product, and that reflects the current yield.

So, to some extent, we have passed on this some benefit to the customer by launching this new product, but we’ll continue monitoring and regular monitoring. As I keep saying that as a company, we’ll keep doing this — adopting the dynamic approach as non-interest rate product is concerned. And this is — whenever we see this is a sustainable thing, we’ll reprice and pass on to — the benefit to the customers. So, we try to balance between those.

Neeraj Toshniwal

Sure. Thank you. That was helpful, and all the best.

Operator

Thank you. The next question is from the line of Nidhesh Jain from Investec. Please go ahead.

Nidhesh Jain

Thanks for the opportunity. The question is on VNB margin. So, if you look at the full year VNB margin, there is a 150 basis point impact of GST. So, that is for half year. So, does it mean that for the full year, the impact would be around 300 basis points and our starting margin, let’s say, on a like-to -like basis is 26% if the GST would have been implemented for the full year, which means that we have to show VNB margin expansion from 26% in FY27? So, that is the first question.

Pritesh Chaube

No, it’s not the case. So, if you see the business written for September is much higher than for H1. Secondary, as that we mentioned in this, when we declare the result on September, half-yearly results, we have already incorporated the GST impact in terms of the commissions, the renewal commission for the business written prior to the 22nd of September as well.

So, if I summarize, I say that all the business written after 22nd September, the GST impact on commissions will be affected by both initial — our first year commission and renewal. And for the business written prior to 22nd September, the GST impact on commission and renewal has been there.

Thirdly, we have incorporated the expenses, actual expenses including GST, when you report these things. So, most of the part of the impact of GST in terms of renewal commission, full-year commission on new business and external/internal, only the left with the first-half — first-year commission for the business written till 22nd. So, it will not be, and if I remember correctly we quantified this number expecting the annual impact maybe around 1.8, 1.9 kind of things if GST would have been implemented from the beginning itself.

Nidhesh Jain

Sure, sure. And second, sir, as we move towards non-banca channel over next two to three years, or the share of non-banca channel increases in our overall mix, on a fair value basis, will that have a negative impact on margins? Because we believe that banca would be a slightly higher margin mix channel versus non-banca. So, will that have — will — if we don’t do anything on the product mix side, will that have a negative impact on our overall margins?

Pritesh Chaube

No, I don’t think — and we don’t think there will be any negative impact. In fact, any channel addition will bring value to table by way of the fixed expenses will get amortized and quality happen. I think that will add the value to the company and then would not be any negative impact on the margin.

Nidhesh Jain

Sure, sir. Thank you, sir. That’s it from my side.

Operator

Thank you. The next question is from the line of Harshal Mehta from Asian Markets Securities. Please go ahead.

Harshal Mehta

Sir, thank you for the opportunity. Two quick questions from my end. So firstly, as we know, like since we are in the early days in the IFRS…

Amit Jhingran

Please be louder.

Harshal Mehta

Hello. Is it better now?

Amit Jhingran

Can you be a bit louder, please?

Harshal Mehta

Hello. Is it better now?

Amit Jhingran

Yeah.

Harshal Mehta

Yeah. So, my first question was that like we know that we are in the initial days of IFRS, but if you can give some initial thoughts on how the KPIs will be for SBI Life under the IFRS. So, that was one. And secondly, like our strategy has been to focus on additional products, and within that, we’re seeing par growing significantly higher than non-par. But given the backdrop that we have recently launched a non-par product in the bank, how do you expect non-par as a category to move from here on?

Amit Jhingran

See, as far as the IFRS is concerned, we are prepared. And as you know, we have submitted the pro forma to the regulator for the last two financial years. And as already mentioned in the initial remarks, we are going to have a forbearance for this fiscal, and next year onwards, we will be prepared to launch into the IFRS regime. And we don’t see anything as of now to bring in on a KPI into the company’s performance or to disclose at any point of time during this financial year. So, we will see first how it will evolve over the next two to three years’ time and then to bring in because it has got implications into the business, because we cannot just bring the KPIs to the business which will be definitely looked into different aspects as far as IFRS is concerned.

Second part, you asked about product…

Pritesh Chaube

I think — is there going to be — how we’re going to — see par product still we have contribution is around 7% at most, and that’s perfect. And non-par, we have launched even deferred. So, we do believe that the new launch in non-par, we’re see a lot of traction on that. That will also bring the moment in the non-par. And again, if interest rate is going to be established at current level, we will reprice and be better return. So, that also helps us to improve the growth of the non-par business as well.

Harshal Mehta

Sure, sir. Thank you.

Operator

Thank you. Our next question is from the line of Samant Singh from PhillipCapital. Please go ahead.

Samant Singh

Yeah. Thanks for the opportunity. I hope you can hear me. Am I audible?

Operator

Sir, you are audible.

Samant Singh

Yeah. Okay. So, just two data keeping questions. One was on online channel growth, that was very strong until nine months, so like 45% Y-o-Y basis. So, anything on the discrete Q4 number or the full year number, that will be helpful. And the second is on attachment rate on the Credit Life portion. So what is the attachment rate on home loans? So, if you can just give two data points. Thank you.

Amit Jhingran

So, as far as our online business which is purely on our own website, it is almost in the similar range of 48% to 50% growth which we have done for the full financial year. And that we will continue to focus more on this channel on our own. And as far as the attachment ratio of Credit Life, I think it is going in the similar what we have been doing it for the previous years, around 50% of total…

Samant Singh

Okay. Thanks. That is super helpful. Yeah.

Operator

Thank you. The next question is from the line of Gaurav [Phonetic] from MLP [Phonetic]. Please go ahead.

Unidentified Participant

Yeah. Hi, sir. Good evening, and thanks for the opportunity. Sir, the question was with regards to the cost ratio. So, if I look at the operating expense ratio, it has moved up from 5.3 to 6.1 in FY26 versus last year. And you explained that this is due to GST — the impact of GST embedded in the cost now. So, is it only from September to March the cost impact that we are looking at here?

So, let’s say for FY27 given that the entire year will have GST impact, so hypothetically, I mean, is this 6.1 only reflective of six months of GST or this includes the full-year impact of GST?

Amit Jhingran

So, this is obviously the second half of this year, half year of this fiscal impact of the GST. Next year will be full year. The other one-off item I think you must have heard in the last call that it was a one-off item, which is the labor code. So, that has also this year impacting this increase in the operating expenses. But we are confident that it will not go under our radar. Rather in the way we are managing the expenses of the company, it will continue to be in that range.

Unidentified Participant

Sure. So, sir, if you can just quantify the deviation from 5.3 to 6.1 that we see, how much of that is attributable to GST and how much of that is attributable to new labor code, if you can just quantify that?

Amit Jhingran

I can just tell you that if the labor code or the GST would have not been there, then the opex ratio would have been around 5.5 against 5.3.

Unidentified Participant

Okay. Understood, sir. Got it. So, safe to say that next year, it may go up slightly given that this only has six months of GST, but it won’t go materially up from here? Is that the right way to read it?

Amit Jhingran

Not necessarily, because the opex is not only one-off item of the GST which will impact. There are other measures which we take. So that will also help to rationalize the cost. And then, we also look into the economics of the expenses where we want to do, whether we want to do or not. But yes, as far as the growth is concerned, we are very focused that we will spend our money on the investments, particularly on the branches, IT infrastructure, that will continue. But it will not have much impact as far as the opex is concerned for the company.

Unidentified Participant

Understood. Perfect. And the next question is on the channel mix. While this year we saw other channels contribution share improving, for next year also, do you expect the other channel contribution share to improve? And let’s say, from a two to three-year perspective, what would be the, let’s say, SBI contribution or any target sort of you’re maintaining to reduce the contribution from SBI going forward?

Amit Jhingran

So, we are not targeting any reduction from SBI. What we are targeting is tapping additional opportunity on the agency and the emerging business channel. And in line with that, the higher growth coming from these two segments will improve their contribution in the overall distribution mix. We are not targeting any reduction from SBI.

Unidentified Participant

Understood. Understood. Sir, with the effect of diversification, where would you see the overall mix? Let’s say, ex-banca, and within banca, maybe ex-SBI, what would be, let’s say, target share of these other segments that you would want to keep?

Amit Jhingran

So in last two years, we have seen approximately 3% to 4% shift from banca to agency and emerging businesses and all. And we expect a similar trend in coming years.

Unidentified Participant

Understood. That’s all from my side, sir. Thank you.

Operator

Thank you. Ladies and gentlemen, we will take that as the last question for today. I would now like to hand the conference over to Mr. Amit Jhingran for closing comments. Over to you, sir.

Amit Jhingran

Thank you, everyone, for your time and queries. You may get in touch with our Investor Relations team in case you have any follow-up questions, and we will be happy to respond to that. Thanks, again. God bless, everyone.

Operator

[Operator Closing Remarks]