About Capillary Technologies India Ltd
Capillary Technologies India Ltd (NSE: CAPILLARY) is an Indian software-as-a-service (SaaS) company headquartered in Bengaluru, specializing in AI-driven loyalty management and customer engagement solutions for enterprise clients. Its cloud-native platform helps brands understand customer behavior, run personalized omnichannel loyalty programs, and boost engagement using tools like Loyalty+, Engage+, Insights+, Rewards+, and Customer Data Platform (CDP).
The company serves hundreds of global brands across multiple industries, integrating data and analytics to drive repeat purchases and deeper consumer relationships. Capillary operates internationally with offices and clients in many countries and has positioned itself as a major player in loyalty and engagement software, having also pursued an initial public offering (IPO) in India.
FY2026 Year-to-Date (YTD) Performance
For YTD FY2026, the company reported operating revenue of ₹5,432.5 million, up 22% year-on-year from ₹4,461.8 million. Adjusted EBITDA increased 53% YoY to ₹712.0 million, while profit after tax (PAT) surged to ₹90.2 million from ₹11.4 million, reflecting a 692% YoY growth.
Q3 FY2026 Performance
In Q3 FY2026, operating revenue rose 16% YoY to ₹1,840.4 million, and adjusted EBITDA grew 24% YoY to ₹301.4 million. However, PAT declined 30% YoY to ₹79.9 million, primarily due to higher depreciation and amortization related to the Kognitiv acquisition, along with one-time expenses associated with IPO costs and the Direct Labour Code impact.
Management Comment
Commenting on the Q3 FY2026 results, Aneesh Reddy Boddu, Founder, Managing Director and CEO, said that the company delivered a healthy quarter driven by net revenue retention expansion, continued additions of large enterprise customers across geographies, and strong performance from its most recent acquisition.
He noted that successful go-lives in the healthcare vertical increased the subscriber member base by 50% effective January 1, 2026. He added that the company was unlocking AI-led productivity improvements across the business and developing AI-powered migration capabilities to significantly optimize migration efforts, while planning to accelerate customer migration to its core platform. He further stated that, as the fiscal year nears its end, the company remains focused on disciplined growth through organic expansion and continues to invest in strategic R&D, go-to-market initiatives, and inorganic acquisitions to support sustained and profitable growth.