, inc. (NYSE:CRM) Q1 2021 Earnings Conference Call - Final Transcript

May 28, 2020 • 05:00 pm ET

Previous, inc. (NYSE:CRM) Q1 2021 Earnings Conference Call - Final Transcript


Loading Event

Loading Transcript


Welcome to Salesforce Fiscal 2021 First Quarter Results Conference Call. At this time, all participants are in a listen-only mode. After the speakers' presentation, there will be a question-and-answer session. [Operator Instructions] I would now like to hand the conference over to your speaker today, Mr. Evan Goldstein, Senior Vice President of Investor Relations. Sir, you may begin.

Evan Goldstein

Thanks, Josh. Good afternoon everyone and thanks for joining us for our fiscal '21 first quarter results conference call. I'm Evan Goldstein, Senior Vice President of Investor Relations. Our results press release, SEC filings, and a replay of today's call can be found on our IR website at With me on the call today is Marc Benioff, Chair and CEO; Mark Hawkins, President and CFO; Bret Taylor, President and COO; Gavin Patterson, President and CEO of International; Brian Millham, President, Customer Success Group; and Amy Weaver, President and Chief Legal Officer.

As a reminder, our commentary today will primarily be in non-GAAP terms. Reconciliations between our GAAP and non-GAAP results and guidance can be found in our earnings press release. Some of our comments today may contain forward-looking statements that are subject to risks, uncertainties and assumptions, in particular, our expectations around the impact of the COVID-19 pandemic on our business, results of operations and financial condition and that of our customers and partners are uncertain and subject to change. Should any of these materialize or should our assumptions prove to be incorrect, actual company results could differ materially from those forward-looking statements. A description of these risks, uncertainties, and assumptions and other factors that could affect our financial results is included in our SEC filings, including our most recent report on Form 10-K. With that, let me hand the call over to Marc.

Marc Benioff

Okay, thank you so much, Evan, and thank you everybody for being on the call today. I hope you and your families and colleagues are all healthy and safe. We're in a moment in time anything -- any of us, well, that we've ever experienced and, for instance, usually I'm speaking to you from the top of Salesforce Tower, but today, I am speaking to you from my home. As I suspect, many of you are in your homes as well. It's another reminder of how the pandemic has dramatically affected all of us, our customers, and our humanity in ways that we could have never imagined and my heart is with everyone who has been affected by this virus, especially those who have lost loved ones. This pandemic is revealing the culture and the core values of every company and those of you who have followed us closely know that Salesforce has always been deeply committed to serving all of our stakeholders.

Well we have -- we have really lived this for two decades and especially over the last 90 days, the foundation of our company is our four core values: trust, customer success, innovation, and equality. And first and foremost among these is the trust that