James Hardie Industries plc (NYSE:JHX) Q4 2020 Earnings Conference Call - Final Transcript

May 19, 2020 • 07:00 pm ET


James Hardie Industries plc (NYSE:JHX) Q4 2020 Earnings Conference Call - Final Transcript


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Thank you for standing by and welcome to the James Hardie Q4 FY '20 Results Briefing Conference Call. [Operator Instructions] There will be a presentation followed by a question-and-answer session. [Operator Instructions].

I would now like to hand the conference over to Dr. Jack Truong, Chief Executive Officer. Please go ahead.

Jack G. Truong

Thank you. Good morning and good afternoon, everyone. Thank you for joining us on our Q4 fiscal year 2020 earnings call. I will begin by providing our perspective on how we have been managing the ongoing COVID-19 global crisis in our company, followed by a review of our Q4 and full year FY '20 operating results. Our CFO, Jason Miele, will then cover the financial details. Finally, I will end with an update on our strategic focus for fiscal year 2021 and the outlook for the current quarter.

On that note, I wanted to take the opportunity to once again congratulate Jason on his recent appointment as Chief Financial Officer of James Hardie Group. His strong track record of financial and business leadership as well as his intimate knowledge of James Hardie company will be critical as we continue to execute on our global strategic plan.

Let's now turn to page eight. While our focus of today's discussion is on Q4 and fiscal year '20 performance, I would like to provide you with a perspective on how we have been managing the ongoing COVID-19 global crisis. Our approach on managing this crisis has always been about providing the absolute clarity of direction throughout the organization, and at the same time, being able to gain real-time feedback on key happenings from all of the markets that we participate in and from all our frontline employees around the world. This is essential in allowing and empowering of leaders at various levels in the company to make the right decisions in real-time that are fact-based rather than based on noise or assumptions.

Consistent with our foundation of zero harm culture, our primary objective is to ensure that the health and safety of our employees, customers and suppliers are taken into consideration in all business decisions we make. Toward this end, we established consistent, clear and specific pandemic protocols that were implemented across the globe to ensure we have One Global James Hardie standard. These protocols include executing strict physical distancing guidelines of maintaining at least six feet or two meters of separation between employees in all of our facilities, including manufacturing locations and corporate offices. Additionally, in all facilities, we have implemented extensive disinfection and hygiene processes to eliminate the virus and to prevent the spread.

Outside of our facilities, we are committed to helping our employees and their families maintain safety and well-being by providing access to personal protective equipments and hygiene kits for employees, for those who go to work every day to manufacture and to develop products as well as to service customers. The take-home kits are for personal use to ensure our employees and their families are safe. And