Harte-Hanks Inc. (NYSE:HHS) Q1 2020 Earnings Conference Call - Final Transcript

May 14, 2020 • 04:30 pm ET


Harte-Hanks Inc. (NYSE:HHS) Q1 2020 Earnings Conference Call - Final Transcript


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Good day, and welcome to the Harte Hanks First Quarter 2020 Earnings Conference Call. All participants will be in listen-only mode. [Operator Instructions] After today's presentation, there will be an opportunity to ask questions. Please note, this event is being recorded.

I would now like to turn the conference over to Rob Fink with FNK IR. Please go ahead, sir.

Rob Fink

Thank you, operator, and good afternoon, everyone. Thank you for joining us. Hosting the call today are Andrew Benett, Executive Chairman and CEO of Harte Hanks; and Lauri Kearnes, CFO.

Before I begin, I would like to tell everyone that the information provided during this call may contain forward-looking statements, such as statements about the company's strategy; adjustments to its cost structure, financial outlook and capital resources; competitive factors; business and industry expectations; anticipated performance and outcomes; future effects of acquisitions, disposition, litigation and regulatory changes; economic forecasts for the markets they serve; expectations related to the cost savings measure; and the availability of tax refunds and other statements that are not historical facts.

Actual results may differ materially from those projected or implied in these statements because of the various risks and uncertainties, including those described in the company's Form 10-K and 10-Q and other filings with the SEC and in cautionary statement in today's press release. The call may also reference non-GAAP financial measures. Please refer to the earnings release that was issued after the close for reconciliation of other related disclosures. The company's earnings release is available on the Investors section of its website at hartehanks.com.

With all that said, I'd now like to turn the call over to Andrew Benett. Andrew, the call is yours.

Andrew Benett

Thank you, Rob, and good afternoon. Before we get started, I want to express my sincere hope that everyone on today's call is staying safe and healthy during these challenging times. I also want to take a moment to thank the entire Harte Hanks team for their professionalism, their resiliency, and endless drive to serve and support our clients and each other. The culture and commitment embedded within our organization is one of the key assets that attracted me to the company. The value of these attributes has been amplified by the response in addressing the upheaval of the last couple of months, and I couldn't be prouder.

Our teams from the Philippines, Texas, Europe and the U.S. have all done a herculean effort, and our clients appreciate it and they're sharing that appreciation with us. The health and safety of our employees, our customers, our partners and our communities has always been our top priority, and this is important now more than ever. We have transitioned to a fully work-from-home environment with the exception of our operations capability, eliminated travel, and are following best practices guidelines placed by the World Health Organization, the CDC, federal and state officials. We're taking precautions and providing our employees up-to-date information through the internal corporate website.

As we operate through the pandemic, the quarantine, and