Walgreens Boots Alliance, Inc. (NASDAQ:WBA) Q2 2020 Earnings Conference Call - Final Transcript

Apr 02, 2020 • 08:30 am ET


Walgreens Boots Alliance, Inc. (NASDAQ:WBA) Q2 2020 Earnings Conference Call - Final Transcript


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Stefano Pessina

expect. our pharmacies are not currently facing the significant increases in demand for medication, personal care and prevent a few more protected products. There's also an increase in people seeking advice and information from our teams. And we are operating services on a local level to ensure that those there are self-isolating in addition to those who face difficulties getting to our pharmacies have access to the medicines they need. We are working closely with government, regulators and local and national health systems to ensure we are doing what we can to use the service and infrastructure to support in the fight against the coronavirus. And in number of countries we are already operating testing stations to provide bio testing for key workers. We would expect this stand and where we can.

Our experience in addressing the challenges of the virus reiterates to us the need of the way pharmacy operates to evolve so that we are even better today to play an enhanced role in the provision healthcare looking forward. We have understood this for some time and believe that the combination of a strong local presence, supported by an efficient and reliable global supply chain with state-of-the-art logistics and with new thinking, analytics, artificial intelligence and insights of a truly digitalized organization and the fully omnichannel customer interaction in the future for pharmacy.

This is why we see that's so important to deliver on our key strategic priorities to bring together the element of this future pharmacy service and prepare us for the opportunities we face. I am convinced that this is the way forward for our business and that we are well positioned to come through this current period well and emerge an even stronger business that we have today.

At the time of great uncertainty for all of us locally and globally for our customers, team members and our investors, we are in a good position to meet the immediate challenges we face and to invest in the future. Seeing this organization in action, providing service and care in the health of communities as a key part of the national healthcare infrastructure in a period of great fabric need confirms my belief in the importance of the role that we play and gives me even greater confidence in the future for our business.

Thank you. Now we will take your questions.