Slack Technologies Inc (NYSE:WORK) Q3 2019 Earnings Conference Call - Preliminary Transcript
Dec 04, 2019 • 05:00 pm ET
Ladies and gentlemen, thank you for standing by and welcome to the Slack Technologies Third Quarter Earnings Call. At this time, all participants are in a listen-only mode. After the speakers' presentation, there will be a question-and-answer session (Operator Instructions)
I would now like to hand the conference over to your speaker today, Jesse holding, Head of Investor Relations. Thank you. Please go ahead, sir.
Good afternoon and thank you for joining us on today's conference call to discuss Slack's Third quarter fiscal 2020 Financial Results. On the call we have Stewart Butterfield Co-Founder and Chief Executive Officer and Allen Shim Chief Financial Officer. During the course of today's call, we may make forward-looking statements, including but not limited to statements regarding our guidance in the future financial performance. Market demand product development, growth prospects, business strategies and plans. Ability to attract and retain customers and ability compete effectively.
These forward-looking statements are based on management's current views and assumptions and should not be relied upon as of any subsequent date. And we disclaim any obligation to update any forward-looking statements. actual results may vary materially from today's statements information concerning our risks, uncertainties and other factors that could cause results to differ from these forward-looking statements are contained in the company's SEC filings. Earnings press release and supplemental information posted on the Investor section of the company's website.
Our discussion today will include certain non-GAAP financial measures. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from GAAP measures our non-GAAP measures exclude the effect of our GAAP results of stock-based compensation and certain other items you can find additional disclosures regarding these non-GAAP measures, including reconciliations with comparable GAAP measures in our earnings release and on our Investor Relations website at investor.slackhq.com.
Daniel Stewart Butterfield
I would now like to turn the conference call over to Slack's Co-Founder and Chief Executive Officer. Stewart Butterfield Stewart?
Thank you everyone for joining today's call. We had a great quarter. Revenue was 169 million, up 60% year-over-year. -- Got it. More than 5,000 net new paid customers in the quarter, bringing the total above 105,000 and we continue to show leverage. Non-GAAP operating margin improved 26 percentage points year-over-year.
Today I want to hit on 3 points. First, our continued outstanding momentum in the enterprise segment where we surpassed 50 paid customers with over $1 million in annual recurring revenue for the first time second, our accelerating pace of innovation on the product side with some exciting new launches. Finally, I'll spend some time and what we're seeing with shared channels, which launched halfway through the quarter. For me personally, this is the most exciting thing to happen for collaboration , since we first launched slack.
So starting with enterprise we use paid customers with over $100 in annual recurring revenue as a proxy for our large enterprise customers. And this quarter we signed a new record by adding 101 of those customers for a total