Arcos Dorados Holdings Inc (NYSE:ARCO) Q3 2019 Earnings Conference Call - Final Transcript

Nov 13, 2019 • 10:00 am ET

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Arcos Dorados Holdings Inc (NYSE:ARCO) Q3 2019 Earnings Conference Call - Final Transcript

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Q & A
Executive
Marcelo Rabach

for sure a priority in terms of investments because it's not only the sales lift in the restaurant that are converted to EOTF, but it is putting our brand in a complete different level when compared with any of our competitors in each market. The whole experience around EOTF make us I think a priority for our customers. It's a very aspirational proportion -- a proposition for the customers in the different markets. So I think that you should get more information on these when we talk about investment plans in March or no later than March, but what I can say you in advance is it is.

Executive
Mariano Tannenbaum

Yes. And let me add, Marcelo that in the same case as in delivery with EOTF, we are also seeing an expansion and an increase in our average check. And we can say that by the end of this year, we are going to have already 10 markets with EOTF implemented, not fully implemented of course, but with EOTF restaurants in place. And that's for sure, that's part of our strategy and we will continue that for the coming years.

Analyst
Robert Ford

Hats off to Mariano. And with respect to returns on your EOTF remodeling or re-imaging, how do those compare with new store openings?

Executive
Mariano Tannenbaum

Well, it depends a lot on the store type. Usually our higher returns are related to the openings, but the returns that we are seeing in the modernizations of EOTF are much higher than the returns of a normal re-imaging that we had in the past because of the aspects that Marcelo already mentioned. There is a sales lift that is higher than with a normal re-imaging. There is an increase in average check as well. And also if you link that with the first question that you asked about the app and how we can link all the aspects of the digital strategy between our app and the EOTF resources and kiosks and digital menu boards then all that combination, we are very confident that in the future the second system will bring returns even higher.

Analyst
Robert Ford

Great. Thank you very much.

Executive
Marcelo Rabach

You are very welcome.

Executive
Mariano Tannenbaum

Thank you, Bob.

Operator
Operator

And ladies and gentlemen, with that, we'll conclude today's question-and-answer session. I'd like to turn the conference call back over to Mr. Rabach for any closing remarks.

Executive
Marcelo Rabach

Okay. Thank you again for joining us. And thank you for your questions. As always my team and I look forward to speaking with you again in the future. And let me wish you a very good day. We will talk soon. Thank you very much.

Operator
Operator

[Operator Closing Remarks]