TTEC Holdings, Inc. (NASDAQ:TTEC) Q3 2019 Earnings Conference Call - Final Transcript

Nov 06, 2019 • 08:30 am ET

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TTEC Holdings, Inc. (NASDAQ:TTEC) Q3 2019 Earnings Conference Call - Final Transcript

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Presentation
Executive
Regina M. Paolillo

between 7.8% and 8%, and adjusted EBITDA margins between 12.8% and 13%.

While FCR will be additive to fourth quarter's revenue and profit margin, it is offset by certain onshore volumes transitioning to nearshore and offshore.

A delay in a client ramp postponed to 2020 and the negative impact of changes in foreign exchange rates. As a result, we are maintaining our previous guidance, we expect to follow our normal cadence of providing more formal 2020 guidance in conjunction with our fourth quarter reporting. However, with our current revenue backlog and the addition of FCR, we do expect to have another record year with similar top-line growth rates and margin expansion.

We currently estimate that Engage will comprise 83% of the company's 2020 revenue, and Digital 17%. I'll now turn the call back to Paul.

Executive
Paul Miller

Thanks, Regina. Operator, you may now open the line for question.