Ctrip.Com International Ltd (NASDAQ:CTRP) Q2 2019 Earnings Conference Call - Final Transcript

Sep 09, 2019 • 08:00 pm ET


Ctrip.Com International Ltd (NASDAQ:CTRP) Q2 2019 Earnings Conference Call - Final Transcript


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James Jianzhang Liang

be easily remembered by global users. Trip.com Group includes a range of brands including Ctrip, Qunar, Trip.com, Skyscanner and many more. In October, we will celebrate the 20th anniversary of the Company. In our first two decades, we have become the leader in China's travel industry. Over the next decade, we will strive to become one of the most innovative and respected companies in the global travel industry.

With that, I will turn the call to Jane for our operating highlights.

Jane Jie Sun

Thanks, James. Today, I would like to start with why we are aiming at the international market. In the domestic market, we have already grown to become the undisputed leader across all travel segments from accommodation to transportation. We are confident in the continued sustainable growth and profitability of our business in China. At the same time, China has become the largest source market for international travel. Taking advantage of this, Ctrip has built a comprehensive and extensive product network and developed global service capabilities to serve among travelers. We will leverage our existing products, services and technologies to serve travelers outside of Mainland China, especially in the Asia Pacific regions.

In the long run, this will enhance our scalability, reduce seasonality and diversify our potential risks from geo uncertainties. Our efforts in global product expansion, service quality and brand development are setting the base to realize this long-term goal. I would like to share some of the recent highlights in this area. Firstly, our global product expansion. In the second quarter, our product coverage continued to expand in scope and the depths as we know from experience.

Transportation is typically the first step for our customers, when they book their trips. We therefore work hard to provide comprehensive, cost effective and convenient transportation solution and believe this will help our customers to boost customer acquisition efficiency and cross-sell to the other products. The company recently launched a strategic partnership with East Japan Railway Company. The partnership allows us to purchase Japan Rail tickets in addition to enjoy services such as airport ticket pickups and hotel deliveries. Today, our international train products cover train tickets, high speed rail and airport link services in more than 50 countries and regions across the world. Global users can access international train services through the Ctrip.com, Trip.com and simple [Phonetic] mobile platforms.

We have also launched an overseas Ridehailing service which integrated mainstream local Ridehailing services onto our own platforms. The service is currently available in over 785 cities across 47 countries in Southeast Asia, in the United States and in Europe. Ctrip users will also enjoy 24/7 customer services and translation services. Ctrip launched the Hotel More program in 2018, where hotels can sale long room offerings such as meals, spar sessions, pick up and drop off services, meeting room bookings and more. So far, a large majority of the high star hotels on Ctrip platform have opened up their relative Hotel More's and we have received encouraging feedback from our customers.