j2 Global, Inc. (NASDAQ:JCOM) Q2 2019 Earnings Conference Call - Final Transcript
Aug 07, 2019 • 08:30 am ET
new range of guidance, which we reiterate today. We expect our revenues now to be between $1.33 billion and $1.37 billion gross, EBITDA to be between $540 million and $556 million and non-GAAP EPS to be between $6.95 per share and $7.15 per share. Following this guidance slide are various metrics and reconciliation statements for various non-GAAP measures to the nearest GAAP equivalent.
Before turning it over to the operator for questions, I would like to draw your attention to slide 12, and specifically, the cloud metrics. You will note a 27.5% sequential increase in our cloud customer base and a resulting decrease in average monthly revenue per customer. This is due to the inclusion of the VPN customer base, which has an average monthly revenue per customer of less than $7.
We include the VPN customer base as if it existed on March 31 for purposes of calculating the average base for the AMR per customer measurement. In addition, the increase in cancel rate is also due to the inclusion of the VPN customer base, which has a somewhat higher cancel rate than the other Cloud Services. Excluding our VPN business, the cancel rate remained flat at 2.2%.
Finally, for our Digital Media metrics, I would note that the sequential and year-over-year declines in visits and page views are substantially attributable to the declines in our Snapchat traffic, which constitutes a minute amount of our Digital Media revenue.
I would now ask the operator to rejoin us and to instruct you on how to queue for questions.