Dish Network Corp. (NASDAQ:DISH) Q4 2018 Earnings Conference Call Transcript
Feb 13, 2019 • 12:00 pm ET
Good day and welcome to the DISH Network Corporation Q4 and Year-end 2018 Earnings Conference Call. Today's conference is being recorded. At this time, I would like to turn the conference over to Mr. Jason Kiser. Please go ahead sir.
Great. Thank you and thanks everybody for joining us. I'm joined today by Charlie Ergen, our Chairman; Tom Cullen EVP of Corporate Development; Erik Carlson, our CEO; Brian Neylon, President of DISH; Warren Schlichting, the President of Sling; Paul Orban, our Chief Accounting Officer; and Tim Messner, our General Counsel. Before we get into Erik's prepared remarks, we do need to do some Safe Harbor disclosures. So for that, I'll turn it over to Tim.
Timothy A. Messner
Thanks, Jason. Good morning everyone. Statements we make during this call that are not statements of historical fact, constitute forward-looking statements that are subject to risks, uncertainties and other factors that could cause our actual results to differ materially from historical results and/or from our forecasts. For more information, please refer to the risks, uncertainties and other factors discussed in our SEC filings.
All cautionary statements that we make during this call should be understood as being applicable to any forward-looking statements we make wherever they appear. You should carefully consider the risks, uncertainties and other factors discussed in our SEC filings and should not place undue reliance on forward-looking statements, which we assume no responsibility for updating.
As part of the process for the upcoming FCC Auction 102, we filed an application to potentially participate as a bidder for those spectrum assets. Because of the FCC's rules, we are not able to discuss what if any spectrum resources we may intend to bid on, and we will not be answering any questions about the auction on today's call.
With that, I'd like to turn it over to our CEO, Erik Carlson.
W. Erik Carlson
Well, thank you, Tim and good morning everyone. Both Paul and I have a few opening remarks before we open it up to Q&A.
On the wireless front we're 388 days away from our March 7th, 2020 build-out deadline and the deployment team is in full swing. Crews are working at netting, staging, installing gear on towers across the nation. A lot of work is ahead, but progress is definitely in outing (ph) and Charlie and Tom are both here for questions on wireless.
Over the past year, I've been fairly consistent on the theme of excellent customer experience as a strategy for DISH. Delivering the best in service, technology and value has been a consistent goal. This is intentional. In a category as challenged as this one, this is a rational way for us to stand apart.
Our internal metrics confirm our path. For the year we reported 1.78% churn at DISH TV. That's the full picture including Latino. If you look at just general market, we continued to deliver historic Company lows for churn.
Part and parcel of the customer experience is having the right customer and you may have noticed we're