Huntington Bancshares Inc (NASDAQ:HBANP) Q3 2018 Earnings Conference Call - Preliminary Transcript
Oct 23, 2018 • 09:00 am ET
on human-led technology-enabled delivery and solutions. We are seeing an ongoing shift towards mobile and digital usage by our customers. 62% of our households are digitally active, and we would expect that figure will continue to increase materially in the years to come. On the top right of the slide, you can see a few of the most recent mobile and digital initiatives. As you can imagine, the current strategic planning process has a significant focus on digital and mobile technology, and we will share more details once the plan is finalized. We remain focused on extending our customer experience advantage through targeted investment.
As previously announced, we are consolidating 70 branches and a handful of corporate facilities in the fourth quarter. The strategic decision to consolidate these offices is the result of our continuous review of our distribution channels and our customers' perceptions, behaviors and needs. The run rate costs -- savings associated with these consolidations will be entirely deployed in the targeted investments in technology, specifically digital, in order to better serve our customers. Let me now turn it back over to Mark, so we can get to your questions.
Thanks, Mac. Sherry, we'll now take questions. We ask that as a courtesy to your peers, each person ask only one question and one related follow-up. And then if that person has additional questions, he or she can add themselves back into the queue. Thank you.