H&R Block, Inc. (NYSE:HRB) Q2 2018 Earnings Conference Call - Final Transcript

Dec 06, 2017 • 08:30 am ET


H&R Block, Inc. (NYSE:HRB) Q2 2018 Earnings Conference Call - Final Transcript


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Good morning. My name is Tanya, and I will be your conference operator today. At this time, I would like to welcome everyone to the H&R Block Second Quarter Earnings Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks there will be a question-and-answer session. (Operator Instructions). Thank you.

I will now turn the call over to Mr. Colby Brown, VP of Finance and IR. Sir, you may begin.

Colby Brown

Thank you, Tanya. Good morning, everyone, and thank you for joining us to discuss our fiscal 2018 second quarter results. On the call today are Jeff Jones, our President and CEO; and Tony Bowen, our CFO. We posted today's press release on the IR website at hrblock.com. Additionally, a presentation for viewing is available via the webcast and will also be posted to the IR website after this call.

Some of the figures that we'll discuss today are presented on a non-GAAP basis. We reconciled the comparable GAAP and non-GAAP figures in the schedules attached to our press release.

(Forward-Looking Cautionary Statements)

At the conclusion of our prepared remarks, we will have a Q&A session. During Q&A we ask the participants to limit themselves to one question with a follow up after which they may choose to jump back into the queue.

With that, I'll now turn the call over to Jeff.

Jeffrey Jones

Thanks, Colby. Good morning, everyone, and thank you all for joining us. I'm really delighted to be here with you all this morning. It's been a busy first 2 months, and I've been immersing myself in the business, which has only reinforced my decision to join this great company. H&R Block is a trusted brand that, at its core, is about helping people. And while much of what I learned will help inform our long-term strategy, my number one priority is delivering a successful tax season '18. We are excited, and we are ready for the season to begin.

Today, I'd like to provide some insight on what attracted me to H&R Block, by approach to the business and the planning process we are kicking off to take a fresh look at our long-term strategy. Given that our primary focus is delivering a strong tax season, I'll spend the majority of my time discussing key elements of our seasonal plan. I'll then provide a perspective on tax legislation and what it means for H&R Block. Tony will then walk you through our second quarter results, as well as our financial outlook for fiscal '18.

So let me begin by talking a little bit about what attracted me to H&R Block. As I mentioned, this is a trusted brand with even greater potential. H&R Block's existence is based on something that truly matters, helping our clients during one of the most important financial transactions of the year. Our client relationships are grounded in expertise and empathy, something that's rarely seen in other businesses.

I spent the past 60 days immersing myself in the