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Paul Trussell of Deutsche Bank asks about the drivers that can further accelerate the momentum in the business in 2H16. $M said the focus always starts with product & assortments & offering the value the customer wants, but the company is supplementing that with improved service in its stores. The key is having great experience in store and online.
The latest earnings report by $VZ shows how it is losing customers despite offering the unlimited data plans, a record for the company.
$BEBE is closing down all its stores by the end of May.
$WFC agreed to hike its payout in a class-action settlement over unauthorized accounts by $32 million to $142 million for its retail sales practices. The settlement will now include customers who were impacted as early as May 2002.